Payment Policy

Effective Date: January 7, 2025

At Cleansuri, we want to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the accepted methods of payment, billing procedures, and other related terms when making a purchase on cleansuri.com. By making a purchase, you agree to comply with the terms specified in this policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure that you can shop conveniently and safely. The following payment methods are accepted:

  • Credit and Debit Cards:
    We accept major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal:
    You can also pay via PayPal, a secure and widely used payment service.
  • Other Secure Payment Methods:
    We may offer additional secure payment methods, such as Apple Pay or Google Pay, depending on your location and the payment options available at checkout.

2. Payment Authorization

When you make a purchase on cleansuri.com, you authorize Cleansuri to charge the provided payment method for the total order amount, including:

  • The price of the products you’ve selected
  • Applicable sales tax
  • Shipping fees (if applicable)

By submitting your order, you confirm that the payment method used is valid and that you are the authorized user of that payment method.

3. Order Confirmation and Billing Information

Once you complete your order, you will receive an email confirmation containing the details of your order. Please ensure that all billing and shipping information is accurate before completing the purchase. This includes:

  • Full name
  • Shipping address (including city, state, and postal code)
  • Billing address (if different from shipping address)
  • Email address for order updates and receipts

In case of any discrepancies or issues with the billing information provided, Cleansuri reserves the right to cancel or hold your order until the payment information is confirmed.

4. Payment Processing

Payments are processed securely through our third-party payment providers. Cleansuri does not store your payment information, such as credit card details, on our servers. All sensitive data is processed using encryption and complies with industry security standards.

Once your payment is authorized, we will begin processing your order. If there are any issues with your payment (e.g., insufficient funds, expired card), you will be notified, and your order will not be processed until the payment is successfully completed.

5. Sales Tax

Sales tax will be applied to your order based on your shipping address and local tax regulations. The tax amount will be calculated and displayed at checkout. If you are eligible for a tax exemption, please provide the necessary documentation before completing your purchase.

6. Currency

All payments are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may convert the total amount to your local currency, and additional conversion fees may apply.

7. Payment Errors or Disputes

In the event of a payment error or dispute, please contact our customer service team immediately. We will work to resolve any issues related to your payment promptly. We reserve the right to cancel or reject any order if there are discrepancies or issues with the payment.

8. Subscription Payments (If Applicable)

If you sign up for any subscription services offered by Cleansuri (e.g., recurring orders or memberships), the payment will be processed on a recurring basis according to the subscription plan you selected. You will be billed at the frequency specified at checkout (monthly, quarterly, etc.), and you can manage or cancel your subscription through your account settings.

You will be notified prior to any upcoming charges, and you have the right to cancel your subscription at any time.

9. Refunds and Payment Reversals

Refunds for returned items will be issued to the original payment method after the return is processed and accepted. If your order is canceled or refunded for any reason, the refund will be processed within 7-10 business days, depending on your payment provider. Please refer to our Refund and Returns Policy for more details.

10. Security and Fraud Prevention

Cleansuri uses industry-standard encryption and secure payment processing systems to protect your payment information. We also monitor for potential fraudulent activities. In the case of suspicious transactions, Cleansuri reserves the right to cancel or hold orders for further review.

  • Fraud Prevention: We may require additional verification for suspicious transactions, including verifying your identity or payment method.
  • Secure Payment Environment: All transactions are processed via secure and PCI-compliant payment gateways to protect your personal and payment details.

11. Billing Errors

If you notice any discrepancies or errors in the billing of your order, please contact our customer service team immediately at info@cleansuri.com. We will investigate the issue and work to resolve it as quickly as possible.

12. Changes to Payment Policy

Cleansuri reserves the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed about any updates or changes.

13. Contact Us

If you have any questions or concerns regarding our payment process, please feel free to contact our customer support team:

  • Email: info@cleansuri.com
  • Phone: +1 219-354-4571
  • Address: 3848 Parrill Court, Chicago, Indiana, United States